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At Gex Postal Service, we make global shopping easy and accessible. Shop from international stores and have your purchases delivered straight to your door. We provide dedicated shipping addresses in key shopping regions, handle customs clearance, and ensure secure delivery. Whether you need package forwarding or assisted purchasing, Gex Postal Service is your trusted partner for seamless international shopping.

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© 2025 GEX Postal Service LLC. All rights reservedV-3.1

At Gex Postal Service, we make global shopping easy and accessible. Shop from international stores and have your purchases delivered straight to your door. We provide dedicated shipping addresses in key shopping regions, handle customs clearance, and ensure secure delivery. Whether you need package forwarding or assisted purchasing, Gex Postal Service is your trusted partner for seamless international shopping.

General Information

HomeAbout usShipping AddressesTrack Your PackageBlog

Policies and Support

Contact usPrivacy PolicyTerms and Conditionsservices provission agreementSupport

Subscribe Now

Get the latest updates and exclusive offers delivered straight to your inbox

Payment Method

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© 2025 GEX Postal Service LLC. All rights reserved |

V-3.1

        AGENCY AGREEMENT

        Yerevan, September 30, 2024

        This public offer for the conclusion of an Agency Agreement is made by “GEX” LLC (Tax ID: 01351687, address: Republic of Armenia, Yerevan, Arzumanyan 32, License: PK N088), hereinafter referred to as the “Agent,” represented by the Director, Garush Hovhannisyan, acting based on the company's charter, and directed to all subjects of civil law, hereinafter referred to as the “Principal,” who wish to purchase goods from abroad and transport them to the Republic of Armenia.

        The Agent and the Principal, collectively referred to as the “Parties,” hereby enter into this Agreement under the following terms:

        1. Subject of the Agreement:

        1.1 - The Agent, acting on behalf of and at the expense of the Principal, undertakes to provide freight transportation and/or order purchasing services, while the Principal agrees to pay the Agent according to the terms, amounts, and deadlines stipulated in the contract and to receive the Cargo.

        1.2 - The rates for the services provided are published on the Agent's website.

        1.3 - The Principal pays for the order in advance, and depending on the specifics of the order, the Agent has the right to demand payment for services or other expenses at the time of signing this Agreement. In such cases, the Agent's obligations arise from the moment the corresponding amounts are paid to the Agent.

        1.4 - The Parties agree that the Principal has the right to place orders on behalf of and for other persons. The Principal declares that they have full authority to place orders as provided in this clause and assumes all risks related to payment for orders, acceptance of orders, and objections raised by other persons regarding the order.

        1.5 - The Parties accept that to receive services under this Agreement, the Principal must register on the website www.gex.am.

        1.6 - Under this Agreement, obligations arising from contracts entered into by the Agent with third parties are deemed to be the obligations of the Principal, even if the Agent is indicated in the contracts.

        1.7 - The Parties acknowledge that the Agent does not supply goods but rather provides services aimed at the procurement of goods for the Principal.

        1.8 - The Agreement is effective from the moment the Principal accepts this offer until the complete transfer-acceptance of the Principal's order and full payment for the order.

        1.9 - “GEX” LLC reserves the right to refuse to enter into this public Agreement with individuals who raise doubts regarding their conscientious fulfillment of obligations.

        2. Rights and Obligations of the Parties:

        2.1 - In fulfilling the obligations stipulated in this Agreement, the Agent must act in accordance with the Principal's instructions. The Agent has the right to refuse the Principal's instructions under the following circumstances:

        1. If refusing the instructions is necessary to ensure the best interests of the Principal.
        2. If it is impossible to inform the Principal, or if it is impossible to receive a timely response from the Principal.

        2.2 - The Agent is obligated to:

        1. Provide services in accordance with the requirements of the legislation of the Republic of Armenia, guided by the principle of maximum protection of the Principal’s rights and legitimate interests.
        2. Deliver the order within the deadlines agreed upon by the Parties, which depend on the type of order transportation.
        3. For the duration of the Agreement and for two years after its termination, not disclose information obtained during the performance of this Agreement to any third party/parties that may contain the Principal’s personal data, except as provided by the legislation of the Republic of Armenia, and if the disclosure of such data is necessary to fulfill the obligations undertaken by the Agent under this Agreement for the benefit of the Principal.

        2.3 - The Principal is obligated to:

        1. Make payment for services in advance, reflecting the price for the order on the Principal's personal page from the moment it is displayed until the Principal receives it from the Agent's warehouse in Armenia.
        2. Accept the order upon its delivery or within 20 working days from the moment of receiving an electronic notification regarding the order via e-mail at the Agent's office.
        3. If the order is not purchased through the Agent, inform the Agent about the contents and specifics of the order, as well as provide any other information required by the Agent regarding the order. If the information specified in this clause is not disclosed to the Agent, the Agent has the right to refuse to fulfill its obligations under the Agreement and to terminate this Agreement immediately. If the information mentioned in this clause is incomplete or inaccurate, the Principal is fully responsible before the Agent, state authorities, and third parties.

        2.4 - The Principal has the right to:

        1. Inquire at any time about the status of the services by requesting and receiving the necessary volume of information, provided that it does not interfere with the normal operation of the Agent and does not create additional technical difficulties.

        2.5 - The Agent has the right to:

        1. Demand payment of the price stipulated in the Agreement.
        2. Retain the order until the Principal makes the final payment for it.
        3. If the order is not received within the time frames specified in clause 2.3.2 of this Agreement, demand payment of a penalty for storage costs at the rate of 100 AMD per day, but not exceeding 20,000 AMD in total.
        4. In case of impossibility to deliver the order to the address specified by the Principal, immediately notify the Principal and terminate this Agreement, returning the amount paid by the Principal for delivery to the address in Armenia immediately.

        3. Price of the Agreement and Payment Procedures:

        3.1 - The Agent's compensation includes the total amount for the "Buy on My Behalf" service and the cost of order transportation.

        3.2 - The Parties agree that the amount for order transportation is determined at the moment the order reaches the Agent's or the Agent's partner's warehouse, and the Principal is informed of this through their personal page on the website www.gex.am.

        3.3 - The Principal acknowledges being aware of the prices for the services offered by the Agent, which are acceptable to them.

        4. Liability of the Parties:

        4.1 - The Parties shall be liable for non-performance or improper performance of the obligations undertaken in this Agreement in accordance with the laws of the Republic of Armenia.

        4.2 - The Parties acknowledge that the Order may arrive later than the deadlines set by the Parties, for which the Agent shall not be liable if it proves that the delay was due to circumstances beyond its control.

        4.3 - The Principal is responsible for the legality of the origin of the funds deposited in their account with the Agent’s website or otherwise. In the event that a third party makes a claim against the Agent regarding the legality of the deposited funds or enforces a return of funds, the Principal is obliged to compensate the Agent for the losses incurred, equivalent to the reclaimed amounts. Until compensation for the damages is provided, the Agent has the right to withhold and not deliver the Orders to the Principal.

        4.4 - The Agent is not responsible for the accuracy and reliability of the information provided by customers registered on the website. Therefore, the Principal declares and warrants that they are a fully capable natural person whose capacity is not limited in any way. In the case of a legal entity as the Principal, the representative declares and warrants that they represent a legally registered and active legal entity and have the appropriate authority to act on behalf of that legal entity.

        4.5 - The Agent shall not be liable for the actions of third parties aimed at violating the information security or normal operation of the System, including DDOS attacks on the System, as well as other disruptions in the operation of the System caused by computer viruses or other external influences on the System’s software.

        4.6 - The Agent does not guarantee the absolute uninterrupted or error-free operation of the System, including cloud data storage, and cannot be held liable for this.

        5. Force Majeure:

        The Parties shall be exempt from liability for the full or partial non-performance of their obligations under this Agreement if such non-performance is the result of a force majeure event that occurs after the conclusion of this Agreement and that the Parties could not have anticipated or prevented. Such situations include earthquakes, floods, fires, wars, declarations of martial law and states of emergency, political upheavals, strikes, interruptions in communication services, acts of government bodies, and similar events that make it impossible to fulfill the obligations specified in this Agreement. If the force majeure event persists for more than three (3) months, either Party has the right to terminate the Agreement, providing prior notice to the other Party.

        6. Dispute Resolution Procedure:

        Disputes arising in connection with this Agreement shall be resolved through negotiations. If no agreement is reached, the dispute—excluding the jurisdiction of the general courts—shall be submitted to the Permanent Arbitration Court of “Arbitrage” LLC (hereinafter referred to as the Arbitration Court). The arbitration proceedings shall be conducted in accordance with the Law of the Republic of Armenia “On Commercial Arbitration” and the Regulations of the Arbitration Court. The Regulations of the Commercial Arbitration Court are available on the company’s official website at www.arb.am.

        7. Miscellaneous Provisions:

        7.1 - The content of this Agreement fully corresponds to the intentions of the Parties.

        7.2 - If any provision of this Agreement is declared invalid, the remaining provisions shall retain their validity.

        7.3 - Issues not regulated by this Agreement shall be resolved in accordance with the applicable legislation of the Republic of Armenia and the General Terms and Conditions published on the Agent’s website.

        7.4 - This Agreement constitutes a power of attorney granted by the Principal to the Agent to act on behalf of the Principal, at the Principal’s expense, for the purpose of making purchases from third parties, importing goods into the Republic of Armenia, conducting customs procedures with the State Revenue Committee of the Republic of Armenia, and submitting customs declarations on behalf of the Principal, with the right to delegate these powers to another person as necessary. For the diligent execution of its obligations, the Agent has the right to request the Principal to provide a separate power of attorney to the Agent or to the person designated by the Agent.

        7.5 - The Principal consents to the Agent's involvement in the customs inspection process of the shipment imported into the Republic of Armenia, if required by customs authorities, with the authorized person of the Principal present at the Western Customs Office of the State Revenue Committee of the Republic of Armenia.

        7.6 - The Principal acknowledges awareness of the laws regarding the import of goods into the Republic of Armenia and other related requirements and understands that any costs associated with customs clearance are not included in the Agent's remuneration.

        7.7 - This is translation from Armenian version of agency agreement and in case of inconsistencies between Armenian and English versions, the Armenian version shall prevail.

        8.Agent's Contact Information::

        GEX LLC

        Account number: 1660030206997300

        Evocabank CJSC

        Email: [email protected]

        Tel: +37411 400 200, +37444 404020

        TIN: 01351687

        Address: 19a Koryuni Street, Yerevan, Republic of Armenia

        Director: G. Hovhannisyan